Privacy Policy

1. Introduction

Clone My Voice AI ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our voice cloning services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

• Contact Information: Name and email address when you submit samples or create an account
• Language Information: Your native language to understand your accent patterns
• Payment Information: Processed securely through third-party payment processors (we don't store credit card numbers)

2.2 Voice Data

• Voice Samples: Audio recordings you submit for evaluation and voice cloning
• Voice Models: AI models created from your voice samples
• Generated Audio: Audio files you create using your voice clone

2.3 Technical Data

• IP address and browser type
• Device information
• Usage data (pages visited, time spent)
• Cookies and similar tracking technologies

3. How We Use Your Information

• Service Delivery: To create and deliver your voice clone
• Communication: To send evaluation results, updates, and support responses
• Quality Improvement: To improve our voice cloning technology (using anonymized, aggregated data only)
• Legal Compliance: To comply with legal obligations and protect our rights

4. Voice Data Protection

Your voice data receives special protection:

• Encryption: Voice samples and models are encrypted at rest and in transit using AES-256 encryption
• Access Control: Only authorized personnel can access voice data, and only for service delivery purposes
• Isolation: Your voice model is private and separated from other users' data
• No Sharing: We never share, sell, or license your voice data to third parties
• No Training: Your voice is not used to train general AI models without explicit consent

5. Data Storage and Retention

• Location: Data is stored in secure US and EU data centers with enterprise-grade security
• Retention Period: Voice samples are retained while your account is active, plus 90 days after account closure
• Deletion: You can request deletion of your voice data at any time by emailing hey@clonemyvoice.ai
• Backups: Automated backups are encrypted and follow the same retention policy

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data ("right to be forgotten")
• Portability: Request your data in a machine-readable format
• Restriction: Request restriction of processing
• Objection: Object to certain types of processing

To exercise these rights, contact us at hey@clonemyvoice.ai. We'll respond within 30 days.

7. Third-Party Services

We use the following third-party services:

• Payment Processing: Stripe for secure payment handling
• Cloud Infrastructure: AWS/Google Cloud for data storage and processing
• Email Services: For sending evaluation results and communications
• Analytics: To understand website usage (anonymized data only)

These services have their own privacy policies and are bound by data processing agreements.

8. Cookies

We use cookies for:

• Essential cookies: Required for website functionality
• Analytics cookies: To understand how visitors use our site
• Preference cookies: To remember your settings

You can control cookies through your browser settings. Disabling cookies may affect some website features.

9. Security Measures

• SSL/TLS encryption for all data transmission
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Multi-factor authentication for staff access
• Intrusion detection and monitoring systems
• Regular security training for all employees

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

11. International Data Transfers

If you're located outside the United States, your data may be transferred to and processed in the US or EU. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where required.

12. Changes to This Policy

We may update this privacy policy periodically. We'll notify you of significant changes via email or website notice. Continued use of our services after changes constitutes acceptance of the updated policy.